Shipping Policy

Shipping Policy

Last updated: March 13, 2026

At GOODAPA Lighting, we ship our products worldwide directly from our factory in Zhongshan, Guangdong, China. Please read our shipping policy carefully.

Processing Time

Orders are typically processed within 3–5 business days after payment confirmation. Custom or made-to-order items may require additional production time, which will be communicated at the time of purchase.

Shipping Methods & Estimated Delivery Times

  • Air Mail (Standard): 15–30 business days
  • FedEx (Express): 5–10 business days
  • Special Line Logistics: 10–20 business days (available for select countries)

Delivery times are estimates and may vary due to customs clearance, local postal delays, or other factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on the destination country, package weight, and selected shipping method. Free shipping promotions may be available for qualifying orders.

International Shipping

We ship to most countries worldwide. Our products support 110–240V AC voltage, making them compatible with customers globally. Please ensure your local electrical standards are compatible before ordering.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in our product prices or shipping fees. We recommend checking with your local customs office for more information.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment through the carrier's website.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery time, please contact us and we will investigate with the carrier. We are not responsible for delays caused by customs or local postal services, but we will do our best to assist you.

Contact Us

  • Company: Zhongshan Gaodabao Int. LTD (GOODAPA Lighting)
  • Email: info@goodapalighting.com
  • Phone: +86 18938762072
  • Address: Guzhen Qingfeng LED Market 7-213, Zhongshan, Guangdong, China 528400