Refund Policy

Last updated: March 13, 2026

At GOODAPA Lighting, we are committed to your satisfaction. Please read our refund and return policy carefully before making a purchase.

Return Eligibility

We accept returns within 30 days of the delivery date, provided that:

• The item is unused, undamaged, and in its original packaging
• You have proof of purchase (order number or receipt)
• The item is not a custom or made-to-order product

Non-Returnable Items

• Custom or personalized lighting fixtures
• Items damaged due to improper installation or misuse
• Items returned after 30 days of delivery

How to Request a Return

To initiate a return, please contact us within 30 days of receiving your order:

• Email: info@goodapalighting.com
• WhatsApp: +86 18938762072

Please include your order number, a description of the issue, and photos of the item if it is damaged or defective.

Refund Process

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7–14 business days to your original payment method.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos. We will arrange a replacement or full refund at no additional cost to you.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or we made an error with your order. We recommend using a trackable shipping method for returns.

Contact Us

• Company: Zhongshan Gaodabao Int. LTD (GOODAPA Lighting)
• Email: info@goodapalighting.com
• Phone: +86 18938762072
• Address: Guzhen Qingfeng LED Market 7-213, Zhongshan, Guangdong, China 528400